Useful Information

Updated: Aug 27, 2019

When you're travelling to a new destination, it's important you know who to call in case of an emergency. From hospitals to the fire brigade and airport services, here are all the numbers you may need.

Emergency Ambulance 998

Fire/Civil Defence 997

Police 999

Coastguard 996

Municipality 993

AD Government 800 555

Hospitals with Accident & Emergency

Mediclinic Airport Road Al Danah, 800 2000,

Burjeel Hospital Al Najdah Street, +9712 508 5555,

NMC Royal Hospital, 16th Street, Khalifa City, 800 1122,

Danat Al Emarat Hospital Abu Dhabi Gate City, +971 2 614 9999,

Sheikh Khalifa Medical City Al Wahda, +971 2 819 0000,

Cleveland Clinic Al Maryah Island +971 2 659 0200,


TransAD (Abu Dhabi), 600 53 53 53 (local), +971 2 417 3888,

TransAD (Al Ain), +971 2 417 3980,

Bus Service

Abu Dhabi Main Bus Terminal Rashid Bin Saeed Al Maktoum Street (2nd Street),

Airport Service

Abu Dhabi International Airport Customer Service, +971 2 505 5555,

Al Ain International Airport, +971 2 505 5555,

Information provided by

All visitors to the UAE must have medical insurance cover, as per UAE federal law and Abu Dhabi Government law. If it’s an emergency case, treatment to stabilise the case is free. However, other treatment must be covered by a cash payment or by an insurance card for all covered individuals.

Abu Dhabi Police operates a dedicated Tourism Police department, which will advise and guide you on a range of matters. You can contact them on +971 2 800 2626.

If you’re involved in a traffic accident, it’s important to contact the police immediately. In case of a minor incident, move your car to the roadside, as there are fines for obstructing traffic. You cannot file an insurance claim without a police report.

+971 2 491 9760

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